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See the latest news stories on TalkTalk below: TalkTalk Customer Care Team Scoop Top Award 15th June 07 Conduit Ltd triumphed at this year’s Irish Customer Service Awards by collecting the Customer Service Management Team of the Year Award for their customer service work for TalkTalk, the landline company from the Carphone Warehouse. The prestigious awards, which were held at a spectacular ceremony in the Burlington Hotel, Dublin on Thursday, 14th June, celebrate excellence and innovation in customer service across all industry sectors. This particular award is a momentous achievement for TalkTalk as it recognises the world-class quality of service the team delivers to its customers. TalkTalk have worked with Conduit Ltd for a number of years and attribute their dedication, commitment and loyalty as the winning factor in the relationship. Commenting on the award, Stephen Mackarel, CEO of The Carphone Warehouse said: ‘We are delighted that Conduit Ltd have been crowned Customer Service Management Team of the Year for their work with TalkTalk at this year’s Irish Customer Service Awards. In our experience the team always strive to offer outstanding service to our customers and are always on hand at any hour of the day to take a call, answer an email or complete a task from any member of the TalkTalk team. They help us to operate successfully in the very competitive telecommunications market in Ireland where we believe customer service can be a major differentiator.’ SHOP AROUND AND SAVE ON YOUR PHONE BILL Evening Herald 16th Feb 07 (Adobe reader document, file size: 210kb) SWITCHING FROM EIRCOM COULD SAVE CUSTOMERS 90% ON CALLS, SURVEY FINDS Irish Examiner 16th Feb 07 (Adobe reader document, file size: 198kb) EIRCOM... FORMER STATE-OWNED PHONE GIANT IS MORE EXPENSIVE NIGHT AND DAY Irish Daily Mirror 17th Feb 07 (Adobe reader document, file size: 457kb) Older press releases >>

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